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Chatbots

By Lowell Brown

How We Use Messenger Chatbots with Manychat

Did you know we are an Agency Approved partner with ManyChat.

What’s Manychat?

Manychat is a chatbot platform that allows you to easily create automated chat interactions that can be used to answer questions, build leads, even sell products or services.

Let me break it down for you a little bit further. Currently, the most common type of chatbots we are building for our clients are Facebook Messenger chatbots. Really what this comes down to is building a structure for automated interactions or conversations that a company or individual can have with an audience directly within Messenger.

Here are a few ways you can use a chatbot for your business:

You can create a chatbot to answer frequently asked questions.
You can help a customer find the right product or solution they are looking for, quickly. An example is helping a customer choose the right size and type of shoe from a selection from your online store.
You can build a list of subscribers (similar to collecting email addresses for a mailing list) to send customers news or updates. An example is sending an automated update to let people know when your yoga studio is open, when you next class or workshop is available, if you have a special sale or promotion running, etc..
You can use a chatbot with Facebook posts to educate and promote a new product or service and/or help increase engagement.
You can use a chatbot to learn more about your customers. Consider a bot that can ask customers questions or share information about their likes and interests which can help you serve their needs better (and you can collect all this data)!
You can use a chatbot to collect leads. We have created chatbots for a real estate agents to help them find customers looking to sell their house in the near future and also find buyers interested in a property listing they had for sale.

There are so many opportunities…and that’s what we love about chatbots and ManyChat. We are excited to be able to help our clients grow and expand their business with the use of chatbots and are excited to share more examples, videos and ideas as we continue to work with more an more clients.

If you have any questions, reach out in the comments below. I’d love to chat (get what I did there) with you about Messenger chatbots.

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